The new tps alert
Faster, smarter contractor compliance.
A modern contractor monitoring platform that uses technology to deliver faster compliance and offers the flexibility to meet your needs.
Read the Blog Post →
A simple, modern interface delivers an intuitive, satisfying user experience while our groundbreaking software engine automates compliance to qualify contractors faster than ever.
One size never fits all. New premium capabilities allow TPS Alert to be tailored and scaled to fit each of our users' unique needs in more ways than ever.
With our new custom Configuration options, organize contractors into multiple groups and fine-tune compliance requirements with over one hundred customizable criteria.
Set custom rules for how many contractors are audited and how often. Go beyond the standard audit cycle with On‑Demand Audits, which can be generated anytime for any reason.
We've made it easier than ever to see exactly where things stand in your account with our redesigned and expanded dashboards.
We're gathering and providing more data than ever to dive deeper, discover new insights, and make informed decisions.
Operators and TPAs can easily see which Contractors have open audits. Browse by type and view essential details.
Quickly download aggregated spreadsheets of your enrollments, employees, and open audits.
Explore historical statistical testing data and drill down into violation details, including the specific drugs detected, reasons for refusal, and disposition.
Access the complete history of individual employees, including drug and alcohol tests, background checks, and supervisor training.
If you don’t find what you need, connecting with a live person on our Customer Excellence TEAM is still just a click away!
Hear from a
Learn how to use the new system with these targeted Quick Guides.
Stay on top of the latest updates to the TPS Alert system.
2023-10-06
New: Added a searchable TPA Reference Code to the TPA view of the Enrollments tab.
ENROLLMENTS
New: Unverified Roster Checks and open Roster Audit pages now include ISN, SSQ, TPA Reference ID, TPA, and Status. All fields are searchable, and Sorting has been added for all additional columns.
AUDITS
New: Enrollments will now show a gear icon when the TPS Alert Compliance Engine is processing.
ENROLLMENTS
Tweak: Added a "View All" button to Receipt and Invoice pages for improved navigation.
PAYMENTS
2023-09-20
New: TPAs will now be included on all roster import upload communications.
ROSTER IMPORT TOOL
Tweak: Operator view of enrollments now includes ISN and SSQ.
ENROLLMENTS
Tweak: Contractor Dashboard now includes Enrollment expiration date.
DASHBOARD
Tweak: TPA view of audits now includes ISN, SSQ and Reference ID.
AUDITS
Tweak: Added a "Unknown/Not My Employee" disposition option to TPA Consortium reports.
CONSORTIUM MANAGEMENT
2023-09-13
New: Field values no longer default to "0" in Statistical Data Reports. All fields start as blank, and a button has been added that sets all blanks to "0s." All fields must be filled in order for the report to be validated.
STATISTICAL DATA
Tweak: Expanded the character limit on the Explanation/Resolution fields to 1000 characters in Statistical Data Audits.
STATISTICAL DATA
Tweak: Imported and manually added employees now default to non-compliance until the compliance engine is run.
COMPLIANCE ENGINE
New: Roster audits will now show an explanation if an audit document was rejected with the reason "Other."
AUDITS
New: Operator view of enrollments now includes the DER of the contractor.
ENROLLMENT OVERVIEW
New: Operator Enrollment search has been updated to provide better results.
ENROLLMENTS
2023-08-09
New: Contractors can now remove pending unpaid items from checkout.
Payments
New: Contractors can now pay incomplete invoices from the Payments Tab of their Company Overview.
Payments
Fix: Bug fixes for stat data Disposition Count field.
statistical data
2023-07-24
New: Contractors, TPAs, and Operators can now search by Employee ID on the Employees page.
Employees
Tweak: Paid invoices now show a "PAID" watermark when viewed and downloaded.
Payments
Tweak: TPAs can now set default MROs and HHS Labs for connected enrollments. When a contractor selects a TPA for an enrollment, the default MROs and/or HHS Labs will be automatically assigned for that enrollment.
Program Details
2023-07-20
New: All graphs are now interactive. When a category is clicked, the data dable is filtered to show only rows with that category. Graphs effected: Enrollment Compliance, Employee Compliance, and Reasons for Non-Compliance.
Dashboard, Enrollment Overview
New: Operators can now view PHMSA designation and Employee Work Types listed on Enrollments page.
Enrollments
New: Company Name now included on digital invoices and receipts.
Payments
Fix: Issue with accepting payments from companies with long names.
Payments
2023-07-17
New: Supervisors are no longer required to be included on Employee Roster.This also removes the requirement for supervisors to have Reasonable Suspicion Training or a pre-employment test. Action items related to these requirements will no longer display.
Action Items, Employees/Supervisors
Tweak: Compliance Engine will now run on all enrollments nightly as a delta process.
Compliance Engine
2023-07-11
Fix: Enrollments now begin as "non-complaint" when initially created.
Compliance Engine
Fix: Compliance Over Time graph
Enrollment Overview
Tweak: Added driver’s license states for Canada and Mexico.
Employees
2023-07-10
Fix: Bug fixes for employee-level compliance.
Compliance Engine
Fix: Improved cleaning of employee Work Type prior to saving.
Roster Import Tool
2023-07-05
New: Company and Sender information now included on e-signature request email notifications.
Signature Requests
New: Company Name now included on emailed receipts.
Payments
Fix: Issue with accepting multiple payments on a single enrollment.
Payments
Fix: Compliance Percentage graph
Dashboard
Fix: Reasons for Non-Compliance graph
Dashboard
Fix: Roster Download failure.
Employees
Fix: Roster Import Tool notification emails now sending to the user who uploaded the file, including TPA users.
Roster Import Tool
Fix: PHMSA Policy will now accept signatures for self-administered contractors.
PHMSA Management
Tweak: Randoms Program frequency (Monthly or Quarterly) is now a required field.
Program Details
Fix: Redundant audit notification emails no longer generating.
Notifications
Tweak: Password requirements added to Password Reset page.
User Management
2023-06-29
Fix: Daily compliance email no longer generating for disconnected enrollments.
Notifications
2023-06-28
Fix: Subscription Renewal action items no longer displaying before the actual expiration date.
Action Items
2023-06-26
New: Users can now opt-in to receive a daily email notification listing all open action items needed for compliance.
Notifications
Fix: Daily compliance email no longer generating for disconnected enrollments.
Notifications
Fix: Missing Q1 Statistical Data action item no longer preventing compliance when not required.
Action Items
Fix: Subscription Renewal action items no longer displaying before the actual expiration date.
Action Items
Tweak: Randoms Program help text moved to a more visible position.
Program Details
2023-06-21
Fix: Improved matching of employee Work Type.
roster import tool
Fix: Performance improvements to Data Partner compliance API.
compliance feed
Fix: Bug fixes for test Disposition dropdown menu.
statistical data
New: TPAs can now request a default MRO and HHS Labs to be applied to all connected contractors. Request must be submitted to the TPS Alert Development TEAM to be completed.
Program Details
2023-06-20
Fix: All uploaded audit documents notify the Auditing TEAM as expected.
audits
Fix: Contractors no longer locked from additional upload attempts.
roster import tool
Fix: Requested payment for future renewal payment action item no longer displaying when not required.
action items
Fix: PHMSA Policy Validation errors corrected.
PHMSA management
Fix: "Complete" option on Stat Data filter removed when not needed.
statistical data
Fix: API Token menu option removed.
navigation
New: Operators can now search by contractor name on Employees page.
Employees
2023-06-14
Fix: Sending of PHMSA policy signature request no longer delayed.
PHMSA Management
Fix: Operators can now view Employee Details pages.
Employees
2023-06-13
Fix: "PHMSA Management" button and "PHMSA" label no longer visible when not applicable.
Enrollment Overview
Fix: Roster Audit action item no longer displaying when not required.
Action Items
Fix: Fixed permission issue (403) when viewing an invoice.
Payments
