May 1, 2023
While our mission of bringing everyone home safe has not changed, technology continues to evolve, and we recognize the work and tools we use should as well. Over the last two years, our TEAM has been hard at work developing a new robust contractor compliance monitoring solution for our clients.
I’m excited to announce the launch of our all-new TPS Alert software!
With the experience TPS Alert has gained over the last 10 years combined with your feedback, we have completely redesigned our software to include better navigation, supercharged reports, smarter automations, easy-to-use widgets, and we are now fully optimized for mobile use!
Verified information from TPS Alert now syncs directly to data partners like ISNetworld and Veriforce in real‑time using an API.
Many key processes are now automated and approved instantly, no longer needing manual review by an Auditor.
No access to a computer? No problem. Our completely redesigned interface has been optimized for mobile use, ensuring fast, seamless access wherever your cellular data will reach.
Contractors and TPAs can enter statistical data and upload documents; Operators can quickly review enrollment and employee-level compliance statuses in a pinch.
A new Announcements widget keeps your notifications organized and convenient, with a prominent badge count to keep you on top of any unread items.
Search or browse support articles from any page anytime using our expanded Live Chat feature. A new AI-driven Virtual Assistant instantly answers your most common questions, providing links to related resources.
If you don’t find what you need, connecting with a live member of our Customer Excellence TEAM is still just a click away!
We’re so thrilled for you to try out this new release, we are launching a Beta version of the new system to the public starting June 1, 2023!
Over the next few weeks, keep a close eye on your inbox and within the current TPS Alert system—we’ll be sending lots of important information and details on what you can expect from the new system and what you should do to prepare.
Until then, our Customer Excellence TEAM is here to help and answer any questions you may have, so don’t hesitate to reach out. You can contact us at 918-970-4990 or firstname.lastname@example.org, or click the blue chat button in the bottom-left corner of your screen to start a chat.
Thank you for your continued partnership and support as we embark on this new phase of TPS Alert! Here’s to the journey ahead!
—Tim and the TEAM family
The current version of TPS Alert will officially sunset on June 28, 2023 at 5 p.m. CDT. All compliance feeds to our integrated data partners such as ISNetworld and Veriforce will begin pushing data from the new system at that time.